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Our Services

Unarmed Security

Our unarmed security team is comprised of security professionals that have received and successfully completed situational awareness and workplace violence prevention training. Additionally, all employees undergo a thorough background check to the satisfaction of Counterforce Solutions Security Management Team, to ensure only the highest qualified candidates are selected. All unarmed officers receive 4 hours of training and ongoing less lethal training, such as baton, handcuffing, pepper spray & taser, upon completion of a 90 day probationary period of employment.

Less Lethal

The Less Lethal security division is made up of officers that have received specific less lethal training. Prior to becoming a Less Lethal officer, each person much complete both a 90 day probationary period of employment and then complete 16 hours of required training. Officers receive specific subject matter training for each of the weapons or tools he or she carries while on duty. Clients that select this category of officer receive an officer that is equipped with, handcuffs, OC / pepper spray and batons. Tasers and Medical or first responder kits can be carried at this category upon client request. Firearms are not carried at this level.

 

Less Lethal officers receive 16 hours of training and are fully equipped to address a variety of situations; and, in accordance with their training and company policy, directly respond to each situation professionally, while keeping the safety of property and staff as the highest priority. The less lethal security division is presently Counterforce-Solutions largest service division and by client demand, is steadily growing.

Armed

Counterforce Solutions Armed Security service is comprised of security professionals that have completed both Nevada state required firearms qualification training and Counterforce Solutions use of deadly force training. Our armed security officers are required to maintain state licensure and qualifications, while also completing ongoing company required firearms training and qualifications. Armed officers are required to carry less than lethal use of force options and successfully complete training and certification requirements for use and de-escalation of deadly force training.

Counterforce Solutions security training team possess Subject Matter Expert (SME) level education and experience and ensures that all armed officers clearly understand their role as an armed security officer, and know verbatim, what circumstances or situations must be present to justify the use of deadly force. All armed officers are required to complete 24 hours of training and receive ongoing refresher training courses. Clients that select the Armed security service level receive officers that are trained for targeted security services, where a higher than normal risk is clearly present.

Armed Patrol Service

Our Armed Patrol Service is our premier service, specifically designed to be cost effective and provide the best qualified and highest trained personnel available. Naturally, patrol officers drive company vehicles and therefore the traditional background check is extended to include a 3 to 5 year driving history, as these officers are entrusted to operate company vehicles. All of our patrol officers are Armed, so they are available to respond to emergencies at any of our client locations and take control of any given situation, where supervision may be needed. Our patrol division represents our supervisory team and, as such, are required to receive the highest degree of training available. Each armed patrol officer is required to complete 32 hours of training and complete ongoing refresher training every quarter.

Security Professional Service Levels

1

Level I
Security Professional

Observe & Report | 4 Hours of Training
Situational Awareness, Workplace Violence Prevention

 

Level II
Corporal | Less Lethal

16 Hours of Training
CPR, First Aid, AED, Emergency Medical Care, Handcuffs, Baton, OC Spray, Taser

2

3

Level III
Sergeant Armed

Emergency Response & Threat Mitigation | 24 Hours of Training
CPR, First Aid, AED, Emergency Medical Care, Handcuffs, Baton, OC Spray, Taser, Active Shooter Prevention & Mitigation, Handgun Concepts Level I

Level IV
Sergeant Armed Patrol

Emergency Response, Threat Mitigation & Supervision | 32 Hours of Training
CPR, First Aid, AED, Emergency Medical Care, Handcuffs, Baton, OC Spray, Taser, Active Shooter Prevention & Mitigation, Handgun Concepts Level I, Vehicle Drivers Safety, Command & Control, and Investigatory incident report writing.

4

Consultations

Consultations are comprised of customized, professional, Safety and Security evaluations. We understand that no clients situation is exactly the same as another and situations can change with little to no warning. Consultations are conducted by Counterforce-Solutions field management team, where clients have the option of having a conference call, meeting our team at our central located office or our team coming directly to your location at your convenience.

The primary purpose of this meeting is to triage and evaluate the severity of a clients situation and circumstances and begin the planning and mitigation process. The majority of consultations begin via email or a conference call and transition to site visits upon completion of preliminary safety evaluations.

Threat Assessments

Threat Assessment consultations are consultations when a client has received or is concerned with any threat of violence or has direct cause to believe there is a threat to the safety and security of their business or staff. These consultations are also considered high risk consultations. No situation is out of reach or not able to be mitigated, even if a situation has already occurred. Many clients contact us after an incident has occurred. This is completely normal. One of the best things about a threat assessment consultation is we are prepared to assist you in mitigating the fall out of any situation, regardless of what has happened. Additionally, we are prepared to offer, at no cost to you, a written letter of recommendation or written consultation, specifically advising what we believe would be the best course of action.

We would never see a dentist if we became sick, nor would we see a car mechanic for a broken computer. When clients are faced with safety and security related issues, trust the professionals, and rest easy knowing our no cost threat assessment consultation is developed from years of professional experience, and can help you address any situation you may be facing.

NOTE:

If you have received any threat of violence (OF ANY KIND!) within the past 24- hours, please contact Las Vegas Metro Police Department by calling 911 or (702) 888-8888 for non-emergencies. Contact us immediately after you call with Metro.

Emergency Response

We at Counterforce-Solutions understand that sometime frightening and unthinkable situations occur. The aftermath of a workplace violence incident can be breathtaking and impact ones business in horrible ways. There is nothing more calming than one being able to trust and rely on someone with the education, training and experience in handling these types of situations. We stand ready to respond to any emergency you may have and have developed an expedited security procurement process for clients requiring immediate security services or consultations.

Consultations are at no cost to our clients and we made it as easy as possible for clients to retain a variety of security services in as little as 4 hours’ notice. One key aspect that makes us different from others, is that we understand the shock that can follow incidents. We are here to help you during your time of need and are capable of providing pre contractual services via standing guard or mobile armed patrol; all without signing a single contract. We are in this together and we are here to help, no matter what occurs, we will get through it together.

Security Evaluations

Many of our clients found themselves needing or having security, but were unaware to what security should or should not be doing. Clients often found themselves asking again and again for officers to be removed, replaced or for their security companies management to get more involved with day to day operations and appropriately address issues or incidents. It is an unfortunate fact that we can find ourselves needing or paying for a service and feeling that changing things would be more difficult than just leaving things the way they are.

Counterforce and its management team are dedicated to meeting our client’s needs and helping get through the difficult task of change. We achieve this goal by implementing clear and constant communication and integrating our management and training team into daily field operations. If you are unhappy with your current security plan, want to know your rights as a client, are concerned about incidents, poor performance or need accountability for a current provider, contact us for a no cost consultation and let us find a Solution that will fit your needs.

Corporate Seminars & Certifications

CPR / First Aid & AED

The last place anyone wants to be is faced with a medical emergency and not know what to do. CPR / First Aid & AED training has proven time and time again that this training saves lives. Each time we are given the opportunity to provide this training to our clients and their staff, our training team becomes ecstatic. At the end of every class provided, our trainers are rewarded by knowing all who attended the class are now prepared for a medically related emergency, and have the education and training needed to potentially save someone’s life. Medical emergencies are a part of life and can occur at any time without warning. Knowing what to do in that moment that someone falls, passes out, is choking, or simply trips and falls, can be the difference between someone surviving or not.

It is no small thing to hear from our clients, “I cannot believe how unprepared we were, and now, we just feel a million times better.” Counterforce Solutions CPR training team is dedicated to providing our clients not only certified and accredited instructors, but rather a learning experience that will last a lifetime. We are beyond pleased at the product we provide and the end result where each of our students leave our class stating they feel better prepared than when they walked in the door. One e mail to our training division can change your quality of life for the better, and potentially save the life of a co-worker, a friend, family member, or child. We eagerly look forward to hearing from you and moreover we look forward to seeing you in the classroom.

Warning!

If you, your business, employees or staff, have received ANY THREAT INVOLVING PHSYICAL VIOLENCE, within the past 24 hours, please contact the Las Vegas Metropolitan Police Department non-emergency line at: (702) 828-3111 or 911 if you need immediate police response.

After you have spoken to the police, please give us a call.

We know situations like this can be scary, we are here to help!

Workplace Violence Prevention

OSHA.Gov“ Acts of violence and other injuries is currently the third-leading cause of fatal occupational injuries in the United States”

 

Every day, thousands of people go to work and never consider they could become a victim of workplace violence. The workplace is not immune from violence but rather, there is a higher likelihood of violence occurring while we are at work, than when we are at home with our family’s. For many people the workplace can be a stressful place and as a result of such stress, acts of violence can occur with little to no warning. The COVID-19 pandemic, having caused thousands of people to lose their jobs, has dramatically increased stress related issues to our economy and the workplace; and as a result, the workplace has unfortunately become an even more volatile environment for an act of workplace violence to occur.

 

Rather than being fearful or allowing acts of violence to negatively impact our lives, we have the ability to choose how we respond and react to violence before, during and after it occurs. “The single most effective deterrent to any act of workplace violence, is the implementation and strict enforcement of a Zero Tolerance Workplace Violence Policy.”  (Counterforce-Solutions Chief Executive Officer)

Counterforce Solutions has developed a proprietary and copywritten workplace violence policy and training manual. These products have helped many clients implement, train and enforce policies that not only protect their business, but more importantly protect the physical safety and well-being of their staff and employees. Counterforce Solutions Training Division has over 20 years of combined education and training experience and at the end of every training class, both clients and their staff strongly agree their quality of life increased not only at work, but also in their personal lives.

 

If you have experienced an incident involving workplace violence, think an incident might occur, or want to protect your business and staff, our consultation and emergency response team are readily available for a no cost consultation. We know this subject is not an easy thing to face however, we are here to help and we have the solutions you need.

Hostile Work Terminations

Operating a business requires a lot of work. Depending on one’s role within their organization, one may find themselves responsible for the unpleasant task of having to terminate vendors, contractors and or employees. It is never rewarding to terminate an employee, but rather it is a part of enabling a business to survive. Employees, for example, that show up late, disrupt company business, are incorrigible or hostile towards management, are detrimental to business operations and can prevent businesses from moving forward, growing and achieve company goals. As unfortunate and difficult as it may be, there will always be times where business requires letting go and moving on.

Terminating or firing people, can be a discomforting experience to say the least; and at the worst, can be outright horrifying. It is not unheard of for people to become upset, inconsolable and even threatening or violent when faced with being fired. Situations where company employees have reasonable safety concerns for their own or the safety of others as a result of threatening statements or behavior, are observing what is known as Pre Incident Indicators (PINS) to an act of violence. Therefore, terminating or firing anyone having displayed such behavior, immediately categorizes their termination as a Hostile Work Termination (HWT). We have conducted hundreds of Hostile Work Terminations and are here to keep you and your team safe. Our emergency response team is ready to work together to achieve your goals, while ensuring you and your staffs safety are the highest priority. Give us a call to schedule your consultation today.

Active Shooter Awareness & Prevention

DHS.Gov

“An Active Shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms(s) and there is no pattern or method to their selection of victims.”

 

Discussing the topic of active shooters is the first step in preparing for an active shooter event. We understand this subject may not be the easiest thing to discuss at work or while having lunch with co-workers. Counterforce Solutions has developed a proprietary and copywritten Active Shooter Awareness & Prevention training program, which has helped numerous clients overcome the uneasiness of discussing the concepts of active shooters.

 

“When we were kids, we all remember doing something we got in trouble for where we could have been hurt. Some of us ran into the street and others maybe climbed a tall tree. The lifesaving difference between us today and the child we were, is awareness.” Counterforce Solutions Director of Training & Management.)

Counterforce Solutions Active Shooter Awareness & Prevention programs has helped many clients both break the tension surrounding sensitive subject matters, while empowering clients and their staff to live healthier and more enjoyable lives. We accomplish our goal by creating a an enjoyable and learning rich environment, that enables the adult education and training process to have the highest degree of efficacy. Many of our clients have said,

 

We were really concerned and stressed about how we would possibly teach our staff about something so horrible, but you guys turned a difficult thing into something enjoyable and just took a lot of our stress away.”

 

We understand the sensitivity and fear surrounding violence in the workplace and specifically, discussing the idea of an active shooter at work. Our corporate training team is ready and available to provide you a no cost consultation and answer any questions you may have. We are dedicated to providing client cost effective solutions to help your business reach its safety goals, while also increasing the confidence and quality of life of your staff and employees. To schedule a no cost consult click here.